# Reporting

## Overview

Optty provides you with a unique reporting suite to help you understand your sales conversions & the most suitable Payment Method for each transaction.

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## Report & Analysis

#### Steps to access Optty Reports

1. Log into the Optty Universal Payment Platform [Sandbox](https://retailer.qa.optty.com/) / [Production](https://retailer.optty.com/)
2. Click on **Report & Analytics** on the left panel
3. Select the timeframe for the reporting

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*The 2nd Date picker* on the right is the timeframe for comparison reporting&#x20;
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![](https://2049967326-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsClw1fGj5plfYN4DpLJ%2Fuploads%2F5uWIAQymYcHaS9Da30KE%2Fimage.png?alt=media\&token=38b45966-925d-4a1d-a005-44d13fcdd7fb)

### **Definition of Reporting**&#x20;

Optty Reporting provides you with the visibility on both individual Payment Method performance and overall Payment Method performance in each specific currency.&#x20;

#### **Total Sessions**

Total Sessions provides you visibility on the number of consumers selecting the Payment Method option.&#x20;

#### **Converted Sessions**

Converted Sessions are based on the number of consumers who selected the Payment Method option and completed the payment.&#x20;

#### **Converted Percentage**&#x20;

Provides the conversion rate percentage - based on the number of **Converted Sessions / Total Sessions**&#x20;

#### **Average Order Value**&#x20;

The average order value for your orders which were processed via Optty on a per Payment Method basis.&#x20;

#### **Payment Method Fees (Optional)**

If the Payment Method fees are provided, Optty will provide the total fees for the specific Payment Method.&#x20;

#### **Cost Per Order (CPO)**&#x20;

If the Payment Method fees are provided, Optty will calculate the cost per order based on the average fees, and the basket size.&#x20;

## **Customised Reporting**

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The Customised reporting feature is available for enterprise-level merchants. Please contact your account manager for more details.&#x20;

Please contact <mark style="color:blue;"><support@optty.com></mark> for any further enquiries.
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