> For the complete documentation index, see [llms.txt](https://articles.optty.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://articles.optty.com/universal-payment-platform/reporting.md).

# Reporting

## Overview

Optty provides you with a unique reporting suite to help you understand your sales conversions & the most suitable Payment Method for each transaction.

{% embed url="<https://vimeo.com/720374152>" %}

## Report & Analysis

#### Steps to access Optty Reports

1. Log into the Optty Universal Payment Platform [Sandbox](https://retailer.qa.optty.com/) / [Production](https://retailer.optty.com/)
2. Click on **Report & Analytics** on the left panel
3. Select the timeframe for the reporting

{% hint style="info" %}
*The 2nd Date picker* on the right is the timeframe for comparison reporting&#x20;
{% endhint %}

![](/files/dAOlNgpkgcetzlGDHIJj)

### **Definition of Reporting**&#x20;

Optty Reporting provides you with the visibility on both individual Payment Method performance and overall Payment Method performance in each specific currency.&#x20;

#### **Total Sessions**

Total Sessions provides you visibility on the number of consumers selecting the Payment Method option.&#x20;

#### **Converted Sessions**

Converted Sessions are based on the number of consumers who selected the Payment Method option and completed the payment.&#x20;

#### **Converted Percentage**&#x20;

Provides the conversion rate percentage - based on the number of **Converted Sessions / Total Sessions**&#x20;

#### **Average Order Value**&#x20;

The average order value for your orders which were processed via Optty on a per Payment Method basis.&#x20;

#### **Payment Method Fees (Optional)**

If the Payment Method fees are provided, Optty will provide the total fees for the specific Payment Method.&#x20;

#### **Cost Per Order (CPO)**&#x20;

If the Payment Method fees are provided, Optty will calculate the cost per order based on the average fees, and the basket size.&#x20;

## **Customised Reporting**

{% hint style="info" %}
The Customised reporting feature is available for enterprise-level merchants. Please contact your account manager for more details.&#x20;

Please contact <mark style="color:blue;"><support@optty.com></mark> for any further enquiries.
{% endhint %}